How can I redeem or use my earned cashback?
You can transfer your cashback to your stc pay wallet You can also use your cashback within the stc pay app to:
When will I receive my cashback?
You will receive your cashback instantly in your “Cashback+” balance after every eligible transaction
How do I replace my card if it’s lost, stolen, or damaged?
Login to stc pay app Tap on “Cards” in the home screen Tap on “Card Settings” Click on “Report lost/stolen card” and follow the instructions Once reported, re-apply for a new physical card from the Card section in the app. Please note a card replacement fee will apply.
Can I withdraw cash using my stc pay card?
Yes, you can withdraw cash from all supported bank ATMs.
How can I check my card PIN?
1. Login to stc pay app 2. Tap on “Cards” in the home screen 3. Tap on “Card Settings” 4. Tap on “PIN Settings” 5. Click on “View Current Card PIN”
What are the stc pay card limits?
Daily Spending Limit: BHD 2,500 Monthly Spending Limit: BHD 20,000
Can I upgrade my card from Platinum to Elite or Elite to Elite Metal?
You can easily upgrade your card by following the below steps:
What is the stc pay card?
The stc pay card is a personal prepaid card which you can apply for through stc pay app. You can use the card to shop online, pay in stores, withdraw money from any ATM. The card is accepted globally.
How do I change my number if my previous number is lost or terminated?
Option 1: Open the stc pay app, go to Account settings, select change phone number, follow the onscreen instructions Option 2: Open the stc pay app, login as a new user, choose change phone number and follow the on-screen instructions.
Is there a maximum age limit to register?
Yes, customers aged 75 years and above will not be able to register.