How do I change the receiver’s name after sending a transaction?
Please call our contact center at 77123123 to amend beneficiary details. I sent money but my receiver hasn’t received it yet. What should I do?Some transfers may take time due to bank or network delays in the receiving country.Check the status in Transfer > International Transfer > History. The transfer shows successful but the money […]
What is a cash pickup remittance?
Your recipient can collect the money from a partnered bank or exchange house using the reference ID.
How can I add or remove a beneficiary?
From stc pay app, go to Transfer > International Transfer > Receivers to easily add or remove a beneficiary.
What happens if my remittance is delayed?
Processing times vary by country and method. For detailed timelines, please check the details while sending the transfer.