Terms and Conditions

Please read these terms carefully before using the stc pay Business Portal. By accessing or using our services, you agree to be bound by these terms.

These Terms and Conditions govern your access to and use of the stc pay Business Portal and the related services. By creating an account or using the portal, you agree to be bound by these terms.

Introduction

These terms form a binding agreement between your business and stc pay. Please read them carefully. If you do not agree with any part of these terms, you should not use the portal.

Definitions

In these terms, “portal” means the stc pay Business Portal; “services” means the business accounts, cards, transfers, payroll, bill payments, and related features; and “you” means the business and its authorised users.

Eligibility

The services are available to registered businesses in Bahrain that complete onboarding and meet our verification requirements. You confirm that you are authorised to act on behalf of your business.

Account Registration

You must provide accurate, current, and complete information during onboarding and keep it up to date. You are responsible for safeguarding your credentials and for all activity that occurs under your account.

  • Keep your business and contact details current.
  • Protect your login credentials and do not share them.
  • Notify us immediately of any unauthorised access.

Use of Services

You agree to use the services only for lawful business purposes and in accordance with these terms and all applicable laws and regulations. You must not misuse, disrupt, or attempt to gain unauthorised access to the portal.

Payment Terms

Fees, limits, and charges applicable to the services are disclosed during onboarding and within the portal. You authorise us to debit applicable fees from your business account in accordance with the disclosed schedule.

Intellectual Property

All content, software, trademarks, and materials available through the portal are owned by or licensed to stc pay and are protected by applicable laws. You are granted a limited, non-exclusive, non-transferable right to use the portal for your business.

Data Privacy

We process personal and business information in accordance with our Privacy Policy and applicable data protection laws. By using the services, you consent to such processing.

Termination

We may suspend or terminate access to the services where required by law, where these terms are breached, or to protect the security of the portal. You may close your account in accordance with the portal procedures.

Data Retention

We retain records and transaction data for the periods required by applicable laws and our regulatory obligations, even after an account is closed.

Limitation of Liability

To the maximum extent permitted by law, stc pay is not liable for indirect, incidental, or consequential damages arising from the use of, or inability to use, the services.

Indemnification

You agree to indemnify and hold stc pay harmless from claims, losses, and expenses arising from your use of the services or your breach of these terms.

Modifications

We may update these terms from time to time. Material changes will be communicated through the portal, and continued use of the services after such changes constitutes acceptance of the updated terms.

Governing Law

These terms are governed by the laws of the Kingdom of Bahrain, and any disputes are subject to the exclusive jurisdiction of its competent courts.

Contact Us

If you have questions about these terms, please contact our Business Support team through the portal or the contact form.

You have different questions?

Our team will answer all your questions. We ensure a quick response.

Contact us